Providing safe and clean environments for our guests and colleagues is always a top priority for Wapa di Ume Resorts. We remain committed to upholding the highest standards of cleanliness and want you to feel at ease when you visit our Resorts, knowing you’ll experience the quality you expect.
We have been focusing on the safety and wellbeing of colleagues and guests in the Global issue of Pandemic COVID-19. The commitment includes plans for resort-level safety, health, hygiene and sanitization.
In response to the “New Normal Era” and inline with Indonesian Government Health and Safety Protocols, the comprehensive COVID-19 guidance is applied, detailing how to protect against transmission of the virus.
This includes body temperature check, guests luggage sanitizing, wearing safety gear, hand sanitizer stations, physical distancing, cleaning & sanitizing guests rooms and hotel vehicles, frequent disinfecting of high-touch areas and procedures in case there is a suspected or confirmed case among our guests or colleagues.
As a courtesy, we also provide a personal Hygiene Set for our inhouse guests which will be useful when they are off the property visiting the local attractions or exploring the Island. We would always remind our guests that wearing a face mask is compulsory in public areas.
We believe in responsible and safe travel while staying vigilant and following procedures and protocols developed in consideration of guidance and information shared by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and other leading organizations and experts.
Thank you once again for choosing to stay with us and we continue to welcome our valued guests with authentic local touches of experience and commitment to care.
Stay Safe and Healthy!